IndiThings is a curated platform featuring exceptional products from India. Every product is carefully selected for quality, authenticity, compliance, and global suitability—so you can shop with confidence.

All products go through a quality-first curation process. We evaluate product quality, consistency, certifications, customer value, and eligibility for cross-border shipping to meet global consumer expectations.

Browse our collections, add products to your cart, and proceed to checkout. Once your order is placed, you’ll receive an order confirmation email with all details.

We accept major domestic and international payment methods, including credit cards, debit cards and other secure options available at checkout.

Orders can be modified or cancelled within 6 hours of placing the order, provided they have not been processed. Please email care@indithings.com as soon as possible, and our team will assist you.

Yes. IndiThings ships to multiple countries worldwide. Shipping availability and delivery timelines may vary based on destination and product category.

Orders are typically dispatched within 48 hours. Delivery usually takes 3–6 business days, though delays may occur due to customs clearance or destination-specific factors.

Customs duties, import taxes, or local charges (if applicable) are determined by the destination country and are the responsibility of the customer, unless explicitly mentioned at checkout.

Returns for eligible products must be reported within 6 hours of delivery by emailing care@indithings.com. Products must be unused, in original condition, and returned within the specified window. Certain categories may be non-returnable due to hygiene or regulatory reasons.

Refund requests must be initiated within 6 hours of receiving the product. Once validated, refunds are processed within 3–5 business days, depending on the payment method and banking timelines.

If you receive a damaged, defective, or incorrect item, please email care@indithings.com within 6 hours of delivery, along with clear photos and a mandatory unboxing video. Our team will resolve the issue promptly.

Yes. All products sold on IndiThings are sourced directly from verified brands and partners. Authenticity and quality are core to everything we do.

Yes. All products comply with applicable Indian regulations and are reviewed for international shipping eligibility. Relevant certifications are ensured based on the product category.

For any order-related queries or assistance, please email care@indithings.com

Our support hours are Monday to Friday, 10:00 AM – 6:00 PM IST.

We aim to respond within 24–48 business hours.

No. All customer communication, order handling, and support are managed exclusively by IndiThings to ensure a consistent and reliable customer experience.