Shipping policy

indithings.com understands the importance of shipping all our authentic foods and accessories in the finest, original, and safe condition to our customers, exactly as we procure from manufacturers across India. The packaging of all the products is done by our manufacturers across India, and our role here is to gather and deliver the products to your doorstep.

We have partnered with world's top courier services like Ecom Express, FedEx Express, DHL, Ekart, Delhivery, BlueDart, XpressBess, ST Couriers, Smartr, UPS, FedEx, and USPS to ship all the orders with utmost care and shorter delivery lead time.

All orders received at indithings.com will be shipped within 48hrs. Orders received on Fridays may take up to 68hrs to dispatch as most delivery services will be on leave during Saturdays and Sundays.

IndiThings provides Free Delivery across India for all products, with a minimum purchase order value (Order value will be mentioned on the website).

Address Amendments:

• Changes in Shipping address can only be made within 3 hours of placing the order. No changes will be made once the order is dispatched, even if the order is shipped within 6 hours from the time of order. In case of any unavoidable situation where you have to change the address after the dispatch, there will be an additional charge for the amendment.
• If an order is returned to our facility due to an address issue (e.g., incorrect address provided by the customer, failed delivery attempts), no refund will be issued. Instead, customers will have the option to have the order reshipped to a corrected address. Reshipping will require payment of a partial amount from the original order value, along with the shipping charge for the replacement shipment.

Indian Orders:

• We deliver PAN INDIA for more than 2500 cities & 30000+ pin codes across India.
• All Orders will be dispatched within 48 hours. (Orders received on Fridays may take up to 68 hours to dispatch as most delivery services will be working on Saturdays and Sundays). The 48-hour dispatch does not apply during festive seasons.
• Transit time to deliver the items is between 3-5 working days.
  Almost every Tamil Nadu order will be delivered on the second day of dispatch, and in rare cases, the delivery will take up to 4 days.
• IndiThings provides Free Delivery across India for all products, with a minimum purchase order value (Order value will be mentioned on the website).
• A shipping charge will be added during the checkout for orders from India to other countries.

International Orders:

• We currently deliver across India and to multiple international destinations including the USA, UK, Canada, Australia, and more within 3-5 business days from the order date.
• The customers should pay duties and taxes for any country.
• All orders will be processed within 2 days. (The processing time will vary during festive seasons, which will be mentioned to the customers at the checkout).